Dedicated Member Support Cell
Contact Us & Grievance Redressal
Have questions regarding profile verification, UPI payment status, membership pass, or need help? We are here to assist you promptly.
1 Official Contact Channels
For official correspondence, billing inquiries, and Razorpay merchant support, please reach us through any of the following verified channels:
Official Support Email
Direct correspondence for billing, profile verification, inquiries & general assistance.
WhatsApp Support
Instant chat assistance for registration & community addition during business hours.
Help Desk Phone
Direct telephone helpline line open Monday – Saturday, 10:00 AM – 6:00 PM IST.
Operating Address
Lagna Setu Platform, Jasdan, Gujarat, India – 360050.
Jurisdiction: Jasdan / Rajkot, Gujarat.
Jurisdiction: Jasdan / Rajkot, Gujarat.
Administrative Cell
2 Statutory Grievance Redressal Mechanism
In accordance with the Information Technology Act 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, our designated Grievance Officer details are published below:
Grievance Officer Contact Details
Name / Officer: Grievance Redressal Officer, Mangal Setu Matrimony
Designation: Head of Customer Trust & Safety
Official Grievance Desk: Write to Grievance Officer
Operating Headquarters: Jasdan / Gujarat, India
Resolution Timeframe: Grievance acknowledged within 24 hours, resolved within 15 days as per statutory IT rules.
Designation: Head of Customer Trust & Safety
Official Grievance Desk: Write to Grievance Officer
Operating Headquarters: Jasdan / Gujarat, India
Resolution Timeframe: Grievance acknowledged within 24 hours, resolved within 15 days as per statutory IT rules.
3 Send Us a Direct Message
Fill out the quick form below and our team will get back to your registered email or phone: