Privacy & Data Protection Policy
At Lagna Setu, your family's personal privacy, contact dignity, and photograph security are our highest priority. This policy outlines how your information is collected, processed, and safeguarded.
1 Our Privacy Philosophy
Lagna Setu is built specifically for traditional, family-oriented matchmaking. Unlike open social media or dating apps, we strictly minimize data collection to what is essential for verifying identity and facilitating respectful matrimonial conversations between families.
2 Information We Collect
To create and authenticate your matrimonial profile, we collect the following categories of information:
- Account & Authentication: Full Name, Gender, Date of Birth, Email address (verified via OTP), and Member's personal mobile number.
- Matrimonial Biodata: Community/Caste, Sub-caste, Marital Status, Height, Education, Occupation, Annual Income, Native Place, Current City, and Lifestyle preferences.
- Family & Guardian Information: Father's Name, Mother's Name, Native District, and Father/Guardian's verified contact phone number.
- Photographs: Self-uploaded recent portrait photographs for community verification.
- Transactional Data (Payment): When purchasing the ₹99 30-Day Boy Pass, Razorpay collects payment authorization. We store only the Razorpay Payment ID, transaction date, and status. We do NOT store or have access to your bank passwords, UPI PINs, debit/credit card numbers, or CVVs.
3 Our Proprietary Privacy Safeguards
We implement industry-leading technical measures to protect members from unwanted solicitation, harassment, or privacy breaches:
2. Family/Guardian Contact Channel (Interest-Gated Protection): The father/guardian's contact phone number, WhatsApp, and Call options are strictly protected and remain masked until the prospective candidate accepts an Interest Request. Direct contact details never appear openly to unapproved users, ensuring zero harassment or unsolicited calls.
3. Strictly Text-Only In-App Chat: In-app messaging is strictly restricted to text messages. File uploads, audio files, and photo exchange inside chat are disabled to prevent spam and improper image dissemination.
4. Watermarked Profile Pictures: Profile pictures are protected against unauthorized copying or screen capture abuse.
5. Daily Anti-Spam Interest Quota (5 Requests / 24 Hours): To protect members from mass spamming, bot scraping, and unwanted solicitation, users (both female and male) can send a maximum of 5 Interest Requests per 24 hours. Once 5 requests are exhausted, requests are paused for 24 hours.
4 User Data Authenticity, Due Diligence & "Caveat Emptor"
While Lagna Setu implements administrative screening, all profile particulars, biodata, photos, and family details are self-declared directly by applicants and their guardians.
2. Intermediary Safe Harbor (IT Act 2000, Section 79): Lagna Setu acts solely as a technological intermediary connecting community members. We accept no liability, financial responsibility, or legal accountability for any third-party inaccuracies, fraudulent declarations, or matrimonial disputes between members.
5 How We Store & Protect Your Data
All user records are hosted on secure Supabase enterprise cloud infrastructure utilizing industry-standard PostgreSQL Row-Level Security (RLS) policies. Data transmission is secured using Transport Layer Security (TLS 1.3 / SSL 256-bit encryption). Access to administrative tools is gated behind Multi-Factor Authentication (MFA).
6 Your Rights: Modification & Deletion
Under India's Digital Personal Data Protection (DPDP) Act, you possess full ownership of your personal data:
- Right to Access & Rectify: You may review and update your personal details, biodata, and photos anytime within the "Edit Profile" screen.
- Right to Account Deletion: You may permanently delete your profile and purge all associated biodata and photographs directly from the app settings or by emailing mangalsetu.in@gmail.com. Upon confirmation, data is permanently erased within 48 hours.
7 Grievance Officer & Contact
If you have any questions, concerns, or grievances regarding this Privacy Policy or data processing, you may reach our designated Grievance Officer:
Phone / WhatsApp: +91 97263 62863
Location: Jasdan / Gujarat, India
Response Time: Within 48 business hours as per IT Rules 2021